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Hail impact marks across an asphalt shingle roof in Calgary

Urgent

Hail Damage Roof Repair in Calgary

Calgary is the most hail-exposed major city in Canada. The 5 August 2024 storm produced nearly $2.8 billion in insured damage and more than 130,000 claims, making it the second-costliest insured event in Canadian history after the 2016 Fort McMurray wildfire. The Insurance Bureau of Canada reported that almost one in five Calgary homes was affected.

  • 24/7 emergency line
  • Licence BL272564
  • WCB 9892020
  • $5M liability
  • Free written estimate

Free written estimate

Tell us what the roof is doing

We reply with a written scope and a price, not a range.

Is water entering the building right now?

Or call 403-700-7542. An active leak should always be a phone call.

We use what you send here to price the job and nothing else. See theprivacy policy.

  • City of Calgary licence

    BL272564

  • WCB Alberta account

    9892020

  • General liability

    $5,000,000

  • Written estimate

    Free, itemised

If your roof took hail, the question is not whether it looks damaged from the ground. It is whether the mat is fractured.

Marku Roofing Repair Ltd. inspects and repairs hail-damaged roofs in Calgary. Call 403-700-7542.

01

What hail actually does to a roof

Skylight glazing shattered by hail on a Calgary shingle roof

Bruising, which is the damage that matters

A hailstone striking an asphalt shingle can fracture the fibreglass mat underneath without displacing many granules. The result is a soft spot that feels like a dent in a car panel when you press it. It is not visible from the ground and it is often not obvious from a photograph.

Bruising is functional damage. The mat is the shingle's structure. Once fractured, that spot fails early regardless of how the rest of the roof looks. This is the specific thing an adjuster is trained to find, and it is the basis on which a roof gets approved for replacement.

Granule displacement

Impact knocks granules off and exposes the asphalt below to ultraviolet light. Granules in the eavestrough after a storm are an indicator, though granule loss also happens with age.

Cracking and puncture

Larger stones split shingles outright or puncture them. Older, more brittle shingles crack more readily.

Damage to everything else

Adjusters look at more than the field of the roof. Vent caps, ridge caps, eavestroughs, downspouts, fascia, siding, window screens, air conditioner fins and gas meter housings all record hail. Soft metal damage on a vent cap is often the clearest evidence that a roof took a hit, because soft metal dents where a shingle only bruises.

Metal roofs

Metal dents. A dent is cosmetic unless the coating is fractured, and many policies specifically exclude cosmetic damage on metal roofing. See metal roofing in Calgary.

02

What we do

Inspect and document. A full roof inspection with photographs of each slope, test squares where appropriate, and documentation of collateral damage on soft metals. See roof inspection in Calgary.

Provide a written scope. A description an adjuster can work from, listing what is damaged and what the repair or replacement requires.

Repair or replace. Localised damage on an otherwise sound roof is a repair. Widespread bruising is a replacement. See roof replacement in Calgary.

We document the damage and provide the scope. The claim itself stays between the homeowner and the insurer. We do not negotiate on your behalf, we do not tell you your deductible will be waived, and we do not front deductibles. All three of those are things storm-chasing outfits offer in Calgary after a big event, and two of them are illegal.

Emergency tarp secured over a hail-damaged roof section in Calgary

Stop guessing

Get hail damage repair priced in writing

We look at the roof, photograph what we find, and hand you a scope with a number on it. If a repair is the right answer, we say so rather than quoting a replacement.

Call 403-700-7542Get a free written estimate

Estimates are free and written. Not a range, not a verbal number.

03

After a Calgary hailstorm

  1. Photograph everything from the ground, including any hail on the property, before it melts. Note the date and time.
  2. Report to your insurer promptly. Policies carry notification requirements.
  3. Get containment done if there is active water entry. See emergency roof repair.
  4. Be careful who knocks on your door. After a major Calgary hail event, out-of-province crews arrive within days. Ask for a City of Calgary business licence number, a WCB account number, and a certificate of insurance before anyone touches the roof. Ours are below.
  5. Do not sign anything that assigns your claim to a contractor before you understand what you are signing.
Townhouse shingle roof replacement underway after a Calgary hailstorm

04

Impact-rated shingles

Class 4 impact-rated shingles are tested to UL 2218. In a hail market they reduce the frequency of claimable damage, and some insurers offer premium credits. Worth pricing at replacement time in Calgary specifically. Draft Expect Class 4 to add roughly 10 to 15 percent over a standard architectural shingle, about $1,000 to $1,800 on a typical detached home. IKO Dynasty and Malarkey Vista are the Class 4 lines most often specified in Alberta. Ask your broker whether your insurer applies a premium credit before you decide; several Canadian insurers do, and over the life of the roof it can offset a good part of the upgrade.

Impact-resistant shingles being installed over synthetic underlayment

Our own photographs

Work on Calgary roofs

Every photograph on this site is taken on a job we did. No stock libraries.

  • New asphalt shingle roof with hips and valleys complete after hail
  • Completed hail replacement on a two-storey Calgary home
  • Shingles going down over synthetic underlayment in winter conditions
  • New shingle roof valley running into the eavestrough

Checkable, not claimed

Credentials you can verify before we set a ladder up

Legal entity Marku Roofing Repair Ltd., incorporated in Alberta 2022
Alberta corporate access number 2024249985
City of Calgary business licence BL272564
WCB Alberta account 9892020
Commercial general liability $5,000,000, Sandbox Mutual Insurance

No awards, no rankings, no "best in Calgary". A licence number, a WCB account and a policy limit are things you can check yourself.

More about the company
Photo neededOwner on a roof, working, face visible. Not a stock portrait.

Answers

Frequently asked questions

Still unclear? A five minute phone call usually settles it faster than reading.

Ask us directly

How do I know if my roof has hail damage?

You mostly cannot tell from the ground. Bruising is found by hand on the roof. Check your soft metals first: dented vent caps and eavestroughs are the visible tell.

How long do I have to claim?

Policies set notification requirements and they vary. Report promptly.

Will my premium go up if I claim?

Widespread catastrophic events are rated differently from individual claims. Ask your broker before deciding not to claim.

My neighbour got a new roof and I did not. Why?

Hail falls in swaths and slope orientation matters. Two adjacent houses can take very different impacts.

Do you do free hail inspections?

Draft Yes. After a storm we get on the roof and tell you whether there is claimable damage, at no charge and with no obligation. If there is, you get the photographs and the documentation to give your adjuster. If there is not, we tell you that too rather than talk you into a claim that will be denied.

One caution for a hail week: be careful with anyone who knocks on your door offering a free inspection and a waived deductible. Waiving a deductible is insurance fraud in Alberta, and the roofers who offer it are generally gone by the time the roof leaks.

Source: Insurance Bureau of Canada, "August hailstorm in Calgary results in nearly $2.8 billion in insured damage".

Free written estimate

Book it before the next chinook

Freeze-thaw turns a small opening into a large one faster here than almost anywhere else in Canada. Get it looked at while it is still a repair.

Call 403-700-7542Send photos and details

Serving Calgary, Airdrie, Cochrane, Okotoks and Chestermere.

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